Privacy Policy
Effective Date: June 10, 2026
Introduction
Fayette Mechanical (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Full name
- Email address
- Telephone number
- Service address
- Billing address
- Appointment details
- Information about your HVAC system
- Project or service request information
- Any other information submitted through contact forms, emails, phone calls, or service requests
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Referring website addresses
- Date and time of visits
- Website usage statistics
Cookies and Similar Technologies
Our website may use cookies, analytics services, and similar technologies to:
- Improve website functionality
- Understand visitor behavior
- Monitor website performance
- Enhance user experience
You may disable cookies through your browser settings; however, certain website features may not function properly.
How We Use Your Information
We may use your information to:
- Respond to inquiries and service requests
- Schedule appointments and consultations
- Provide HVAC installation, repair, replacement, and maintenance services
- Generate estimates and proposals
- Process payments and maintain customer records
- Communicate regarding service appointments and project updates
- Improve our website and services
- Send service-related communications
- Comply with legal obligations
- Protect our business, customers, and employees
How We Share Information
We do not sell personal information.
We may share information with:
- Employees and authorized representatives
- Service technicians and subcontractors
- Equipment manufacturers and suppliers when necessary to complete services
- Payment processors
- Website hosting and technology service providers
- Professional advisors, including attorneys, accountants, and auditors
- Government agencies or law enforcement when required by law
- Successors in connection with a merger, acquisition, or sale of business assets
Third parties receiving personal information are expected to maintain appropriate confidentiality and security safeguards.
Communications
If you contact us by phone, email, website form, or other methods, we may retain records of those communications for customer service, quality assurance, training, and business purposes.
If we send promotional or marketing communications, you may opt out at any time by following the unsubscribe instructions included in the communication or by contacting us directly.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Provide requested services
- Maintain customer and warranty records
- Comply with legal, tax, accounting, and regulatory obligations
- Resolve disputes and enforce agreements
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites separately.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove such information.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights regarding your personal information, including:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of certain processing activities
- Objection to certain uses of personal information
- Data portability where applicable
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date.
Your continued use of the website following the posting of changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Fayette Mechanical
Fayette County, Tennessee
Phone: (901) 523-0660
Email: fayettemechanical@gmail.com
Website: fayettemechanical.com
Notice to California Residents
If applicable, California residents may have additional rights under the California Consumer Privacy Act (CCPA) and related laws, including rights to access, correct, delete, and understand how personal information is collected and used.